On April 10, 2018, SAP announced an updated pricing model to address indirect/digital access to its digital core products—SAP ERP, SAP S/4HANA and SAP S/4HANA Cloud. In addition, SAP announced that it will separate its license sales department and auditing departments.
Continue Reading SAP Announces New Licensing Model to Address “Indirect Access”

The retail industry has seen a rapid adoption of chat robots, or chatbots, by retailers looking to deploy new technologies to more effectively engage consumers and drive sales on their e-commerce platforms. So what exactly are chatbots and what risks and unique legal and business challenges do they present?
Continue Reading Rise of the Chatbots

Emboldened by its recent victory in SAP v. Diageo, SAP may become even more opportunistic when it comes to auditing its customers’ use of various SAP products. Now is the time for SAP customers to review their existing contracts with SAP (and related technical solutions) to determine whether they are at risk for claims by SAP of impermissible indirect access and use of SAP products.
Continue Reading Heightened Audit Risk for Users of mySAP ERP and Other SAP Products

Companies across all industries, including retail, are seeing a significant uptick in software audits and similar software license compliance reviews. These audits can disrupt the day-to-day operations of even the most efficient IT departments. However, there are ways to limit exposure to such costly software audits and the associated risks, and to even prevent them from occurring in the first place.
Continue Reading Retail Industry Seeing Significant Increase in Software Audits