Tag Archives: Randall S. Parks

Rise of the Chatbots

The retail industry has seen a rapid adoption of chat robots, or chatbots, by retailers looking to deploy new technologies to more effectively engage consumers and drive sales on their e-commerce platforms. So what exactly are chatbots and what risks and unique legal and business challenges do they present?… Continue Reading

Heightened Audit Risk for Users of mySAP ERP and Other SAP Products

Emboldened by its recent victory in SAP v. Diageo, SAP may become even more opportunistic when it comes to auditing its customers’ use of various SAP products. Now is the time for SAP customers to review their existing contracts with SAP (and related technical solutions) to determine whether they are at risk for claims by SAP of impermissible indirect access and use of SAP products. … Continue Reading
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