Brick and mortar retailers are rapidly diversifying checkout and payment methods to combat the erosion of sales to online channels. From self-checkout kiosks, to store-specific mobile applications for payment, scan-as-you-go devices, and even ‘just walk out’ models, retailers are reinventing consumer’s notions of the traditional checkout line.
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Keith Voorheis
Key Issues When Contracting for Cloud Services
By Randy S. Parks, Keith Voorheis & Hunter M. Glenn on
Posted in Technology & E-Commerce
Our retail clients are increasingly deploying cloud services solutions to realize cost savings, gain efficiency and enable scalability across numerous functions. However, while the benefits and popularity of cloud services are clear, cloud solutions are not without risks and challenges. …
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Rise of the Chatbots
Posted in Product Liability, Technology & E-Commerce
The retail industry has seen a rapid adoption of chat robots, or chatbots, by retailers looking to deploy new technologies to more effectively engage consumers and drive sales on their e-commerce platforms. So what exactly are chatbots and what risks and unique legal and business challenges do they present?
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Navigating Cybersecurity Insurance in Technology Transactions
Posted in Insurance, Privacy & Cybersecurity
Providers of technology products and services are consistently innovating to grow their offerings to retailers. These new products and services present significant opportunity for retailers to more effectively reach customers, generate sales and grow revenue, but also can present significant cybersecurity risks.
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The Robots Are Coming to Automate Business Processes
By Randy S. Parks & Keith Voorheis on
Posted in IP, Technology & E-Commerce
As the retail industry continues to invest in and leverage new automation technologies to meet organizational efficiency and cost reduction goals, a growing number of retailers are looking to software robots as a solution.
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